Legal
Privacy Policy
Last updated July 2026. Plain-language version — if anything's unclear, just ask.
1. What we collect
When you create an account: your name, college email, phone number, and college (optional).
When you register for a trip: your WhatsApp number, a guardian's contact number, your college registration number, a screenshot of your UPI payment, and a referral or coupon code if you have one.
Automatically: basic technical data like IP address and browser type, used only for security (e.g. rate-limiting login attempts) and not for tracking or advertising.
2. How we use it
To create and secure your account, and to confirm your seat on a trip.
Your guardian's number is collected specifically for emergency contact purposes during treks and multi-day trips — we don't use it for anything else.
Your WhatsApp number is used to add you to the trip group and send logistics updates (departure times, meeting points, changes).
Payment screenshots are used only to manually verify that a UPI transfer was completed, by a MysTrip admin, before confirming your seat.
3. Payment information
MysTrip does not process card or bank details directly. Payments are made via UPI to our published UPI ID, and you upload a screenshot as proof — that's it. We never ask for your UPI PIN, OTP, or banking password, and you should never share these with anyone claiming to be from MysTrip.
4. Who we share it with
We don't sell your data. It's shared only where necessary to run the service: our database and hosting providers (to store your account and trip data securely), and our email provider (to send account and password-reset emails).
Trip photos/reels shot by our crew during trips may be used on MysTrip's or Sundarone Tribe's Instagram and marketing. If you'd rather not be featured, just tell a crew lead on the day.
5. Data security
Passwords are hashed (never stored in plain text). Password reset links are single-use and expire after one hour. Access to admin tools (user lists, payment screenshots) is restricted to MysTrip's own team.
6. Your rights
You can ask us to show you what data we hold on you, correct it, or delete your account entirely, by emailing us at team@mystrip.in. We'll respond within a reasonable time.
7. Cookies
We use a single essential cookie to keep you logged in. We don't use third-party advertising or tracking cookies.
8. Changes to this policy
If this policy changes in a meaningful way, we'll update this page and, where appropriate, let you know directly.